Explore honest feedback from our clients

I've made a commitment this year to become the better me. And, as part of that commitment, I decided to try out therapy for the first time. Honestly? I am a bit skeptical when people online talk about something so much, always feels like it's just hype and too good to be true. But therapy, and calmery specificaly, exceeded all my expectations! It's very fun and simple to use, I can chat and zoom with my therapist and there are also a lot of things I can do between the sessions! The way to track progress is a fun thing, almost like Duolingo streaks lol! I don't have much to compare to, but Calmery has been a great and easy experience for a newcomer into therapy.

Last few months have been really tough to the point where I started feeling like I’m going to have a heart attack. The good news is that I’m physically healthy. The bad one is that it seems like I have a serious case of anxiety that I need to work on. I’ve never been to therapy before, so decided that online would be a nice middlepoint, that won’t take as much of time. Reviews and pricing pointed me into Calmerry’s direction, and I’m liking what I see so far. Matching process has been good, they’ve found me a therapist that specializes in anxiety. Had only one video session so far but video and chat combo really makes me feel like my therapist is always there for me.

Upon deciding that online therapy was not the right fit for me, I contacted customer support, and the customer service team was very helpful and responsive. They offered many options and were very understanding of my situation.

Found an amazing therapist on my first try 😌

My therapist wasn understanding and nice. The team was was fast to respond and I kept the same therapist after having to cancel my subscription for financal reasons till I was able to pay for the service again.

Therapist responded everyday but very general responses, felt like they would just repeat what I said in a question form. Overall good experience, I just like in person therapy better. More personal.

The professionals are very helpful however I do think that app issues and time difference can hinder the process. One app issue I had was I would receive a notification that I received a message one minute ago (from my phone notifications) but when I would go to the app, it would actually be from 30 minutes ago. Receiving notifications 30 minutes late can add up to when professionals are available 5 hours per day, five days out of the week. Also, for any new people I would advise making sure you talk with a professional in your time zone. Personally, having a four hour time difference was difficult for me.

To give a quick overview, I am doing great, but the beginning of my journey was not so. The opportunity to change therapists was what saved the experience for me!My first therapist seemed uninterested and basically just sympathized with my hurt and did not give any sort of feedback for improving. When I spoke about the hardships within my relationship, he was quick to advice that I leave even if it hurts.. no feedback on why my mindset was this way, how to think straight nor how to cope with my feelings, I felt more defeated/judged when he started giving me a sermon as soon as he heard that I was religious as I was explaining my upbringing without me asking for religious advice. He verbalized that my depression was a spiritual war within me and that I was living in sin and therefore the enemy was attacking me… at was at a loss and in an even worse spot.I was on the verge of canceling when I was offered a change of therapist which completely changed the course of my journey. Natalia was attentive to my struggles, took time to listen and explain many new concepts to help me understand where my difficulties and thoughts where stemming from, I learned things about myself that I did not even realize were there since my childhood and how detrimental they have been within my life relationships! She created a concrete plan and followed up with me consistently throughout the whole time. I felt cared for, acknowledged, supported even when it was difficult for me to accept certain realities within me that I needed to change, and most importantly more confident/guided with the resources to improve as a person through this new understanding. I highly admire Natalia’s genuineness, integrity, and dedication to each meeting. I could see she was taking the time to read, understand every conversation through the feedback she gave. I really have no words but gratitude!

Thank God for this. It helped me through an extremely rough time of being so depressed over the loss of my dog. My therapist chatted with me twice a day, every day, even on weekends, which she wasn’t obligated to do. I’m so glad I did this.

Calmerry is fine. They’ve fixed a few glitches in the app so now it’s much better. It’s easy to use, and I love the Coa bot that helps track your mood. I’ve never had any issues with my therapist, she’s a real professional, and she always helps me when I need to talk to someone. It’s definitely cheaper than regular therapy but it works well for me so I definitely recommend it to anyone who needs psychological help. As for the downsides, I wish video calls were a little longer.

Anaelli was amazing!!! She was able to create a safe space and I was able to take what I learned and apply it to everyday situations! Thanks so much!!

My therapist has helped me so much by listening and being available and even holding a mirror up to me at times when I needed it. She is calm and professional and has been profoundly impactful in my life. I will use her again if I need to. Very grateful.

I found Calmerry very helpful, engaging, and easy to use. A friend of mine suggested Calmerry and I honestly claim that it is a great Therapy service website for all those who seek online therapy sessions. The customer service has been great. I got all my emails and requests responded to on time and without any issue. My counselor is a great person, very kind, and supportive. I will definitely use Calmerry in the future and I highly suggest it to my friends and anyone. Thank you all for your service!!

Customer service was perfect, they responded to each of my email within minutes and we got a small issue resolved in less than an hour. Very kind and welcoming, its always a pleasure speaking with the helpful people at Calmerry.

I am so grateful for the relationship that I have with my therapist. She shows care and concern for me and my problems. I can talk about anything and know that she genuinely listens and helps me.

My counselor often checked in on me and helped guide me through some tough times while helping me work towards being more confident. There were also times where I did not feel like talking about my experiences and she helped have conversations, which was helpful.

I absolutely love the chat option. I've been able to easily switch therapists and find a better fit for my needs. Chat has also helped me to save money on therapy — I'm able to try out a therapist's style without committing to a full session.

As a counselor working with Calmerry, I want to say that it’s much more than just an online portal for my practice—Calmerry is a family! For several months, I’ve been together with reliable people who care for mental health professionals and their business. You’re doing an amazing job guys, and I hope we will keep it up!